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We’re here to help make your experience with Boutique Sex Toys as smooth and enjoyable as possible. Whether you have questions about our products, need guidance in choosing the right item, or simply want to share your feedback, we’d love to hear from you. Your satisfaction is our priority, and we’re committed to providing you with the support you need.
Boutique Sex Toys
1234 Divi St. #1000, San Francisco, CA 94220
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Frequently Asked Questions
Are your products body-safe?
How is my privacy protected when ordering?
Your privacy is our priority. All orders are shipped in plain, discreet packaging with no indication of the contents or our brand name. Your payment information is securely processed, and our company name appears discreetly on billing statements.
What are your shipping options?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, and delivery times vary depending on your location. For more details, visit our Shipping Policy page.
Can I return or exchange a product?
Due to the intimate nature of our products, we cannot accept returns or exchanges unless an item is defective. If you receive a defective product, please contact us within 14 days of delivery for assistance. For full details, see our Return Policy.
How do I clean and maintain my sex toys?
We recommend cleaning your toys before and after each use with warm water and a mild, toy-safe cleanser. Avoid using harsh chemicals, as they can damage the materials. Always store your toys in a cool, dry place, preferably in their original packaging or a designated storage bag.